Welcome to RJ Schinner
Tools For Facing the 'Takeout Transition'
The Restaurant and Foodservice industry is in a chaotic and difficult situation due to the current world health crisis, and many operations have transitioned from full service, dine-in establishments, to takeout and delivery only. RJ Schinner is here to assist with tools, and information you can use.
Please check out our video series here and our new takeout catalog here.
Letter from the RJ Family
Dear Valued Partner,
RJ Schinner is experiencing a significant increase in demand across many of our product categories in response to the COVID-19 pandemic. These categories include, but are not limited to, hand sanitizer and soap, disinfectant sprays, liquids, and wipes, bleach, masks, gloves, and bottled water, as well as small roll bath tissue, kitchen roll towels, and facial tissue.
While many of our supplier partners are facing extreme challenges meeting the production and delivery demands of the items listed above, RJ Schinner will continue to receive inbound shipments from our suppliers as they are available, and prepare outbound shipments to you. In order to meet the surge in demand and mitigate the effects of this situation, we have had to reevaluate our policies and procedures, which may impact you, our valued partner.
We are doing our best to prioritize shipments to existing customers first, with our healthcare distributors being given the highest priority. In addition, we have also found it necessary to reserve the right to implement a NO RETURN POLICY, not only on disinfecting and sanitizing COVID-19 related products, but also on any product that has unusually high demand and larger than normal orders while COVID-19 remains a concern.
Due to market and supply volatility at this time, we will continue to update you with any changes to these policies as quickly as we can.
We thank you for your patience and encourage you to reach out to us with further questions regarding any of the above information.
If you would like to download a copy of this letter you may do so here.
RJ Schinner has added an allocation note to the product page for any item that may encounter inventory issues due to the COVID-19 virus. If an item has the note the inventory that is shown will be allocated per our current policies and may not be available. We will work to keep the note updated as soon as possible but every day brings about a new challenge. We again thank you for your business.
Check out the NEW RJ Brand Video Library
The RJ Brand Video Library provides videos focused on each RJ Brand item giving you detailed perspective in a short informative video. In combination with our RJ Brand Literature page, this growing video collection will help keep you informed and up to date with product knowledge, as well as important benefits and selling points.